Potters Wharf - Newcastle
Ref
19073
Location
Potters Wharf - Newcastle
Salary
Competitive
Closing date
31/07/2026
Description

Assistant General Manager - Full-Time 

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Greystar recently acquired Native Communities, specialists in operating small to large-scale living, commercial and mixed-use developments in the UK. Native have built a solid reputation for creating thriving and sustainable communities that consistently outperform, delivering enhanced returns for clients.

About the Role

Assistant General Manager

This is an exciting opportunity to join our operational team as an Assistant General Manager.

As the Assistant General Manager, you will lead from the front and manage the day-to-day operations of the site. You will have line manager responsibility for the Community Team and be responsible for building and maintaining the reputation and brand of the building in the local community, driving revenue, managing costs and all whilst achieving the highest possible approval rating for service and team engagement.

What You’ll Be Doing

  • Oversee and support the Community Team as an Assistant General Manager, ensuring world-class customer service
  • Manage site operations efficiently and effectively
  • Build and maintain the reputation of the development within the local community
  • Drive revenue streams while managing costs
  • Ensure compliance with building operations and statutory obligations
  • Maintain strong focus on health and safety standards
  • Encourage team engagement and high service ratings

About You

  • Experience within BTR, property, hospitality, or leisure at manager level
  • Strong passion for customer service and resident experience
  • Understanding of running a large building or estate
  • Knowledge of building operations, statutory obligations, and health & safety
  • Leadership qualities with a collaborative working style
  • Bright and clear communicator with a calm approach
  • Organised and methodical, able to work under pressure
  • Discreet and trustworthy when handling confidential information

Benefits

As an Assistant General Manager, you’ll enjoy:

  • Company Pension Scheme
  • Cycle to Work Scheme
  • 24/7 Employee Assistance Programme
  • Westfield Health Cash Plan
  • Life Assurance
  • Referral Scheme
  • Paid Volunteer Time

How to Apply

If you’re as passionate as we are about people and beautiful buildings — apply today to become our next Assistant General Manager.