Facilities Manager
About Greystar
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Greystar recently acquired Native Communities, specialists in operating small to large-scale living, commercial and mixed-use developments in the UK. Native have built a solid reputation for creating thriving and sustainable communities that consistently outperform, delivering enhanced returns for clients.
About the Role
Facilities Manager
This is an exciting opportunity to join our operational management team as a Facilities Manager.
The Facilities Manager is a pivotal role in ensuring that our buildings operate successfully, with a direct impact on the resident journey. You will oversee technical and mechanical work, ensuring that apartments, grounds, amenities, and communal areas meet high standards of safety, appearance, and overall functionality.
As a Facilities Manager, you will lead and manage the maintenance team, delegating and supervising their work, ensuring that all statutory obligations are met, and that preventative maintenance and remedial works are completed in line with requirements.
What You’ll Be Doing
- Lead the maintenance team as a Facilities Manager, delegating and supervising daily operations.
- Oversee inspections, repairs, and general upkeep of apartments and communal areas.
- Ensure statutory obligations and compliance requirements are met.
- Manage planned preventative maintenance (PPMs) and remedial works.
- Oversee all resident-reported maintenance, ensuring timely and high-quality resolution.
- Maintain accurate records and documentation of maintenance activity.
- Deliver exceptional customer service to residents and create a safe, well-maintained environment.
About You
- Proven experience in a facilities or maintenance management role.
- Strong customer service skills in a resident-facing environment.
- Excellent written and spoken English.
- Strong IT skills including MS Word, Excel, and Outlook (training provided).
- Excellent relationship-building skills with both residents and team members.
- Organised, efficient, and an excellent communicator.
- Professional, approachable, and able to lead with integrity.
- A proactive and collaborative team player
Benefits
As a Facilities Manager, you’ll enjoy:
- Company Pension Scheme
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
How to Apply
If you’re as passionate as we are about people and beautiful buildings — apply today to become our next Facilities Manager.