Senior community Host
About Greystar
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Greystar recently acquired Native Communities, specialists in operating small to large-scale living, commercial and mixed-use developments in the UK. Native have built a solid reputation for creating thriving and sustainable communities that consistently outperform, delivering enhanced returns for clients.
About the Role
Senior Community Host
This is an exciting opportunity to join our operational team as a Senior Community Host.
We are looking for a Senior Community Host who can support the delivery of outstanding customer service to our residents. Each day will be unique, requiring an ability to prioritise, multi-task, think creatively, take initiative and ownership, and employ a diverse set of interpersonal and organisational skills. As a Senior Community Host, you will bring positive energy to each conversation, resolve issues quickly and effectively, and ensure every resident feels welcome and appreciated.
What You’ll Be Doing
- Take a lead role in front-of-house duties as a Senior Community Host.
- Support the wider community team in delivering excellent customer service.
- Handle resident enquiries, resolving issues quickly and professionally.
- Maintain a smart, clean, and welcoming front-of-house environment.
- Build strong relationships with both new and long-term residents.
- Contribute to a positive team culture and follow company policies with integrity.
About You
- Proven experience in residential services, leasing, guest relations, hospitality, sales, or marketing.
- Proficient in executing exceptional customer service in a customer-facing role.
- Excellent written and spoken English.
- Strong IT skills, including MS Word, Excel, and Outlook (training provided).
- Excellent interpersonal and relationship-building skills.
- Organised, efficient, and professional with a positive approach.
- Able to work collaboratively in a team-focused environment.
Benefits
As an Senior Community Host, you’ll enjoy:
- Company Pension Scheme
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
How to Apply
If you’re as passionate as we are about people and beautiful buildings — apply today to become our next Senior Community Host.