Nights Community Host
About Greystar
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Greystar recently acquired Native Communities, specialists in operating small to large-scale living, commercial and mixed-use developments in the UK. Native have built a solid reputation for creating thriving and sustainable communities that consistently outperform, delivering enhanced returns for clients.
About the Role
Night Community Host
This is an exciting opportunity to join our operational team as a Night Community Host.
We are seeking a reliable, professional, and customer-oriented Night Community Host to join our team and ensure smooth operations during the overnight hours. You will be dedicated to providing top-tier service and maintaining a secure environment for our residents.
Each night will be unique, requiring an ability to prioritise, multi-task, think creatively, take initiative and ownership, and employ a diverse set of interpersonal and organisational skills. As a Night Community Host, your primary focus will be making sure our residents feel safe and secure. You will bring positive energy to each interaction, resolve issues quickly and effectively, and make everyone feel welcome and appreciated. It’s about first impressions, so you’ll take great pride in your presentation, and this will reflect in your front of house which you’ll keep clean, smart and welcoming at all times.
What You’ll Be Doing
This is an exciting opportunity to join our operational team as a Night Community Host.
We are seeking a reliable, professional, and customer-oriented Night Community Host to join our team and ensure smooth operations during the overnight hours. You will be dedicated to providing top-tier service and maintaining a secure environment for our residents.
Each night will be unique, requiring an ability to prioritise, multi-task, think creatively, take initiative and ownership, and employ a diverse set of interpersonal and organisational skills. As a Night Community Host, your primary focus will be making sure our residents feel safe and secure. You will bring positive energy to each interaction, resolve issues quickly and effectively, and make everyone feel welcome and appreciated. It’s about first impressions, so you’ll take great pride in your presentation, and this will reflect in your front of house which you’ll keep clean, smart and welcoming at all times.
About You
- Have proven experience in residential services, leasing, guest relations, hospitality, or similar, demonstrating a strong customer service background.
- Be able to work night shifts and have previous experience of this shift pattern.
- Be proficient in delivering exceptional customer service within a customer-facing role.
- Have excellent written and spoken English.
- Possess strong IT skills including MS Word, Excel & Outlook (training provided for our internal systems).
- Have excellent relationship-building skills with both new and long-term residents and team members.
- Be efficient, organised, and an excellent communicator with a professional and well-mannered nature.
- Thrive in a team dynamic and contribute to an open and supportive culture.
- Have the ability to follow company policies and procedures consistently.
Benefits
As an JOB TITLE, you’ll enjoy:
- Company Pension Scheme
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
How to Apply
If you’re as passionate as we are about people and beautiful buildings — apply today to become our next JOB TITLE.