Leasing Administrator
Welcome to Native Communities
We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
About the Role
This is an exciting opportunity to join our operational team as a Leasing Administrator.
The Leasing Administrator will be an integral member of the community team, supporting the delivery of outstanding customer service to our residents. This role executes the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and retention goals. You will manage activities related to leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing timely lease renewals.
As a Leasing Administrator, you will bring positive energy to each conversation, resolve issues quickly and effectively, and ensure everyone feels welcome and appreciated.
What You’ll Be Doing
- Carry out all sales and leasing activities as a Leasing Administrator to achieve occupancy and revenue goals.
- Greet and qualify prospective residents, organise tours and viewings, process applications, and prepare lease and move-in packages.
- Support leasing and renewal administration using in-house systems.
- Provide prompt and courteous responses to resident concerns and take appropriate action to resolve issues.
- Ensure all documentation is accurate, complete, and handled confidentially.
- Identify opportunities for process improvement and contribute recommendations to the team.
About You
- Experience supporting leasing/lettings teams, including lease administration and renewals.
- Proficiency in handling leasing documentation and resident communications.
- Excellent written and spoken English.
- Strong organisational and multi-tasking skills.
- Positive, approachable, and professional manner.
- Ability to maintain confidentiality at all times.
- Creative problem-solving skills with a proactive mindset.
About Us
We are Native Communities, specialising in operating £3bn of mixed-use, residential, and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time.
Our people are our superpower — our team is our greatest strength. Join Native, and you'll work alongside the best and brightest in property, hospitality, technology, and marketing – in an environment where your talents are valued, nurtured, and developed.
Benefits of Being a Native
As a Leasing Administrator, you’ll enjoy:
- Company Pension Scheme (NEST)
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays
Diversity & Inclusion
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
We believe our success lies in diversity of thought from all Natives, which is central to our mission of creating sustainable communities with soul. We welcome applications from everyone, and once you’re a Native, your differences will make all the difference.
How to Apply
If you’re as passionate as we are about people and beautiful buildings — apply today to become our next Leasing Administrator.