Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
This is an exciting opportunity to join our operational team at Station Hill, Reading as an Operations Manager.
Reporting to the General Manager, the Operations Manager is an integral member of the Station Hill team working alongside technical services, placemaking and events and guest services. You will work closely with service partner teams to ensure the building and all workspaces are clean, healthy, safe, secure and premium spaces to work in.
The Operations Manager leads by example, setting the standard for exceptional customer experiences by creating productive and enjoyable environments for our service providers to ensure a proactive and responsive service is provided to our occupiers, the client and visitors to the building.
If you’re ready to be our next Native, you’ll probably:
- Have a minimum 5 years industry experience, operating at similar level of responsibility and within mixed use or commercial office developments.
- Hold a IOSH qualification.
- Hold membership of IWFM or other recognised professional body.
- Be familiar with operating CAFM systems and Occupier Portals.
- Have a strong understanding and working knowledge of the RICS Code of Practice for Service Charges in Commercial Properties.
- Have knowledge or experience with building accreditations such as WELL, BREAAM, WiredScore, SmartScore, AcitveScore, AirRated.
- Be a collaborative leader, and possess strong leadership qualities to ensure that people follow your lead/ and buy into your vision.
- Be organised with a methodical approach to tasks.
- Be able to work under pressure and meet tight deadlines.
- Ability to keep sensitive information highly confidential at all times.
About Us
We are Native Communities, we specialise in operating £3bn of mixed use, residential and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time.
Our people are our superpower, our team is our greatest strength. Join Native, and you'll work alongside the best and the brightest in property, hospitality, technology and marketing – in an environment where your talents are valued, nurtured and developed.
As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us;
- Company Pension Scheme provided by NEST
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays!
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We firmly believe that our future success lies in diversity of thought from all Natives and its integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. And, once you’re a Native, your differences will make all the difference.
If you’re as passionate as we are about people and beautiful buildings, we'd love to hear from you!