The Blossoms is Croydon’s newest BTR scheme that Native are excited to be opening this Summer and the opportunity to be part of the team is now open for an experienced Community Host to join our day team to start beginning of September.
Adjacent to East Croydon station which has with direct links to Victoria and London Bridge, you can be in and out of work into central London in just 15 minutes,
The Development is made up of 338 apartments divided in to 2 towers, pet friendly with wonderful communal spaces such as garden terraces, co-working areas, lounge, gym, bike storage and a playground area.
Outside The Blossoms, and just around the corner from us is the BoxPark, which on top of being surrounded by mouthwatering eateries, will make finding a place to eat, drink or chill an easy task. Not to mention all the retail shops on the nearby high street making this neck of the woods one of London’s up and coming vibrant spots.
The Community Host role will be based on site, where each day will be different! We are looking for an enthusiastic candidate with a can-do attitude, with the maturity to adapt in fast-changing situations, who can build rapport with residents, deliver great customer service, and achieve high retention levels.
Are you a team player who values community, can resolve issues effectively, understands dealing with residents can be as rewarding as it is challenging, whilst making everyone feel welcome and appreciated? Then come join the Blossoms team, and work in a likeminded environment where good practices and culture is at our heart.
If you are ready to be our next Native team member we are looking for:
• Natural multitasker who enjoys taking ownership of responsibilities, think creatively in finding ways to resolve problems whilst delivering consistent quality customer service.
• Experience in being the first point of contact for resident enquiries (including raising maintenance issues) with a positive attitude.
• Experience in residential services such as property management is desirable.
• Understanding of residential rules and regulations, deposits, and residents’ rights in order to manage a smooth-running operation.
• Practice in lettings or supporting lettings such as uploading adverts into Right Move, handling applicants, conducting tours and agreeing offers for available properties.
• Knowledge of CRM systems within the residential setting will be advantageous.
• Understanding of Inventories, midterm and check out inspections or Hive experience is desirable but not necessary as training will be provided.
• Efficient and organised Individual comfortable running regular resident events and happy getting involved with the Blossoms social media content further strengthening a sense of community at the Blossoms.
• Must have excellent written and spoken English as well as reasonable IT skills, including MS Word, Excel & Outlook
As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us;
• Company Pension Scheme provided by NEST
• Cycle to Work Scheme.
• 24/7 Employee Assistance Programme
• Westfield Health Cash Plan
• Life Assurance
• Referral Scheme
• Paid Volunteer Time
• Be part of a dynamic team who encourages, develops, trains and works hard to offer promotion prospects.
• Enjoy a bright and inspiring workplace with staff facilities, lockers, cycle storage and easy access to transport links.
• Work in an environment which promotes mental and physical wellbeing, regular and sociable hours, with a team who looks forward to seeing thrive.
Native Residential is better, and our communities are better when people from all walks of life come together. At Native, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We firmly believe that our future success lies in diversity of thought from all Natives and its integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. And, once you’re a Native, your differences will make all the difference.
If you’re as passionate as we are about people and beautiful buildings, we'd love to hear from you!