Hello there,
If you're looking at our ad for Community Manager you’d probably like to spread your wings and do something a little bit different.
At NATIVE, We operate great long-term residential assets all across UK. And we do it differently. We craft spaces that reflect the history of the building and the spirit of the neighbourhood. We’re not corporate, we’re friendly and great to work with. Most importantly, we create soulful, original, community-led experiences which are built around people.
Right now, we’re on a quest to find an exceptional Community Manager to join our busy Build To Rent team.
The Community Manager role carries responsibility for building & maintaining the reputation and brand of the buildings in the local communities. Driving the revenue to achieve, if not exceed annual revenue targets, managing operational costs in line with agreed budgets and all whilst achieving the highest possible resident approval ratings for service, responsiveness, community spirit and cleanliness, maintaining the quality of the asset to the highest standards and complying with Health & Safety legislation to ensure the safety of residents and staff at all times.
You will be highly commercial, have experience of mobilising new properties and constantly looking for opportunities to drive revenue. You will have a proven appreciation of what it takes to deliver outstanding customer service, having worked to a senior level within the hospitality or housing industry, with the energy and interpersonal skills needed to create a thriving residential community by building relationships and hosting community events. You’ll have a keen eye for detail, always maintaining the asset to the highest quality and will have proven leadership skills, with a proven track record of leading a highly motivated team with the ability to communicate effectively at all levels.
If you want to be our next Native, you’ll probably:
- Be highly commercial, constantly looking for opportunities to drive revenue
- Understand what it takes to deliver outstanding customer service
- Have managed and developed a team large team (10 or more) of highly motivation team of people
- Have comprehensive understanding of building management
- Worked to a senior level within the hospitality, student accommodation or housing industry for at least three years’
- Hold a MARLA qualification
- Be IT savvy, including knowledge of CRM systems
- Have a keen eye for detail
- Be able to work to a flexible schedule, including shift work
You’ll probably be someone who’s a pretty good fit for one of our core values – We’ll Delight You:
- Warm & welcoming
- Building real rapport
- Authentically expressive
- Always empathetic
- Making it memorable
- Going the extra mile
Native Residential is better, and our communities are better when people from all walks of life come together. At Native, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We firmly believe that our future success lies in diversity of thought from all Natives and its integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. And, once you’re a Native, your differences will make all the difference.
If you are as passionate as we are about service and ensuring our buildings are looking fabulous all the time we'd love to hear from you!