Hello there,
If you're looking at our ad for Community Host you’d probably like to spread your wings and do something a little bit different.
At NATIVE, we operate great long-term residential assets all across UK. And we do it differently. We craft spaces that reflect the history of the building and the spirit of the neighbourhood. We’re not corporate, we’re friendly and great to work with. Most importantly, we create soulful, original, community-led experiences which are built around people.
Right now, we are looking to find an exceptional Community Host to join our Build To Rent team at our new property known as Station Hill in Reading
Our Community Hosts are fundamental in creating a superb first and lasting impression of our community for all residents and visitors. You will be central to creating the “Native identity”.
Your objective will be to achieve resident retention goals by performing all activities related to customer service to all residents, providing resident satisfaction throughout the term of the lease to ensure resident lease renewals and referrals. You will also be instrumental in handling enquiries, conducting leasing tours and leasing related paperwork.
If you’re ready to be our next Native, you’ll probably
- Have proven experience in residential services, leasing, guest relations, hospitality, sales, or marketing that demonstrates a customer service and experience background.
- Be proficiency in executing exceptional customer service within a customer facing role.
- Have excellent written and spoken English.
- Possess exceptional IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system)
- Have excellent relationship building skills, both with entirely new and long term residents and team members.
- Be an efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature.
- Be able to work exceptionally well within a team dynamic and contributes to an established open culture.
- Have the ability to follow company policies and procedures
As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us;
- Friends & Family discount on Native stays.
- Cycle to work scheme.
- 24/7 Employee Assistance Programme
- Discounted Opticians Voucher
- Private Healthcare Scheme
- Life Assurance
If you’re as passionate as we are about people and beautiful buildings, we'd love to hear from you!