Platform - Cardiff
Ref
18406
Location
Platform - Cardiff
Salary
£10,000 - £12,500
Closing date
16/12/2022
Description

Hello there,

If you're looking at our ad for Weekend Community Host you’d probably like to work somewhere a little bit different.

At Native, we operate great long-term residential buildings all across UK. And we do it differently. We create spaces that reflect the history of the building and the spirit of the neighbourhood. We’re not corporate, we’re friendly and great to work with. Most importantly, we create soulful, original, community-led experiences, and we build them around people.

Right now, we are looking to find a part-time Community Host to work both Saturday & Sunday at our new Build to Rent property, Platform in Cardiff.

Our Community Hosts are fundamental in creating a superb first and lasting impression of our community for all residents and visitors. You will be central to creating the “Native identity” at the finest quality residential asset in the Milton Keynes market.

Each day will be unique, requiring an ability to prioritise, multi-task, think creatively, take initiative and ownership, and employ a diverse set of inter personal and organisational skills. You will bring positive energy to each conversation, resolves issues quickly and effectively, and make everyone feel welcome and appreciated. It’s about first impressions, so you’ll take great pride in your presentation, and this will reflect in your front of house which you’ll keep clean, smart and welcoming at all times.

Your objective will be to achieve resident retention goals by performing all activities related to customer service to all residents, providing resident satisfaction throughout the term of the lease to ensure resident lease renewals and referrals. You will also be instrumental in handling enquiries, conducting leasing tours and leasing related paperwork.

If you want to be our next Native, you’ll probably have:

  • A bright and clear communication style
  • Exceptional experience of guest services, hospitality or property.
  • Pride in what you do
  • An ability to create positive relationships
  • Great attention to detail

You’ll probably be someone who’s a pretty good fit for the way we do things. Someone who has:

  • Excellent relationship building skills, both with entirely new and long term residents.
  • Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature.
  • Works exceptionally well within a team dynamic and contributes to an established open culture.
  • Ability to build positive and productive working relationships with colleagues within your property and across and Native.
  • Excellent communications skills, demonstrating the ability to liaise effectively & efficiently.

If you’re as passionate as we are about people and beautiful buildings, we'd love to hear from you!